top of page

Terms and Conditions

 

Last updated: May 20, 2023

 

1. Introduction

 

These Terms and Conditions govern your use of the Southamptondog.com (hereinafter "Website"), operated by Orison LLC (hereinafter "us", "we", "our", or "Southampton Dog").

 

By accessing this Website, you are agreeing to be bound by these Website Terms and Conditions and agree that you are responsible for the agreement with any applicable local laws. If you disagree with any of these terms, you are prohibited from accessing this site.

 

2. Intellectual Property Rights

 

All content on this Website is the property of Southampton Dog and protected by international copyright, trademark, and other intellectual property rights laws.

 

3. User Responsibilities

 

All users are expected to behave in a respectful and ethical manner while using this Website. Any harassing, abusive, or otherwise disruptive behavior is strictly prohibited.

 

4. Services

 

Southampton Dog provides various dog-related services, including but not limited to:

 

  • Dog Training

  • Boarding

  • Dog Photography and Videography

  • Dog Sitting

  • Dog Taxi (Mini Cooper) and Dog Limo (BMW 7 series) services

  • Walking

  • Trips and Adventures (Half-day tours around Long Island, including drives, walks, water, snacks, rest, and relieve times)

We make no guarantees regarding the results of our services, as outcomes can vary greatly based on individual circumstances and the unique needs of each dog.

 

5. Payment and Cancellation

 

Payment for most services is required to be pre-booked or prepaid online unless otherwise specified. We reserve the right to cancel any service if payment is not received. For cancellations, please refer to our cancellation policy available below.

 

6. Service Area

 

Southampton Dog primarily operates on the East End of Long Island. Services requiring transportation, such as the Dog Taxi and Dog Limo services, may extend to New York City as necessary.

 

7. Limitation of Liability

 

Orison LLC and its directors, employees, partners, agents, suppliers, or affiliates, shall not be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, economic loss, loss or damage to electronic media or data, goodwill, or other intangible losses, resulting from (i) your access to or use of the Website; (ii) your inability to access or use the Website; (iii) any conduct or content of any third-party on or related to the Website.

 

8. Changes to the Terms and Conditions

 

We reserve the right to modify these Terms and Conditions at any time. When we do, we will revise the updated date at the top of this page. By continuing to use the Website after those changes become effective, you agree to be bound by the revised Terms and Conditions.

 

9. Governing Law

 

Any disputes related to these Terms and Conditions, or your use of the Website, will be governed by the laws of the state of New York.

Cancellation Policy

 

At Southampton Dog, we understand that schedules can change. However, in order to provide the best services to all our clients, we adhere to the following cancellation policy:

 

1. Dog Training

 

Training sessions must be cancelled no less than 24 hours prior to the scheduled time. Cancellations within 24 hours will result in a 50% refund. While we strive to accommodate date changes within a 3-day period, if no available slots are found, the session will be cancelled with a 50% refund.

 

2. Boarding

 

For boarding periods exceeding three days, cancellations must be made no less than 7 days in advance. For boarding periods of 1-3 days, cancellations must be made 24 hours in advance.

 

3. Dog Photography and Videography

 

Sessions must be cancelled no less than 24 hours in advance for a full refund.

 

4. Dog Sitting

 

For dog sitting periods exceeding three days, cancellations must be made no less than 7 days in advance. For dog sitting periods of 1-3 days, cancellations must be made 24 hours in advance.

 

5. Dog Taxi and Dog Limo

 

Services can be cancelled at no charge if notified 24 or more hours before the service. Cancellations within 24 hours will result in a flat fee deduction of $50 for Dog Taxi services and $100 for Dog Limo services.

 

6. Walking

 

Walking services must be cancelled no less than 24 hours prior to the scheduled time for a full refund. Cancellations within 24 hours will result in a 50% refund.

 

7. Trips and Adventures

 

These must be cancelled no less than 5 days in advance for a full refund. Cancellations with shorter notice will result in a 50% refund.

 

These cancellation policies allow us to manage our schedules and ensure that we can offer our services to as many clients as possible. We appreciate your understanding and cooperation.

Privacy Policy

 

1. Personal Data

 

When you interact with our Website, we may collect personal data that you provide to us, such as your name, address, and email address. Orison LLC, operating as Southampton Dog, uses this information to provide you with our Services, communicate with you, and improve our Services.

 

2. Cookies and Usage Data

 

We may use cookies and similar tracking technologies to monitor the activity on our Website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

 

3. Use of Data

 

Orison LLC uses the collected data for various purposes: to provide and maintain our Services; to notify you about changes to our Services; to allow you to participate in interactive features of our Services when you choose to do so; to provide customer support; to gather analysis or valuable information so that we can improve our Services; to monitor the usage of our Services; to detect, prevent, and address technical issues.

 

4. Storage of Data

 

Your data will be stored in accordance with applicable laws and regulations. We will take reasonable steps to ensure your data is treated securely and in accordance with this privacy policy.

 

5. Disclosure of Data

 

We may disclose your personal data in the good faith belief that such action is necessary to comply with a legal obligation, to protect and defend the rights or property of Orison LLC, to prevent or investigate possible wrongdoing in connection with the Services, to protect the personal safety of users of the Website or the public, or to protect against legal liability.

 

6. Changes to this Privacy Policy

 

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

7. Contact Us

 

If you have any questions about this Privacy Policy, please contact us by email at info@southamptondog.com or via our Contact page.

bottom of page